Family Thrift Center


Your Questions, Answered

At Family Thrift Center, we put your needs first, providing clear and customer-focused responses to ensure your shopping experience is as seamless as possible. Explore the answers to your most pressing inquiries in our comprehensive FAQs section.

At Family Thrift Center we are always accepting applications!  Every store hires independently, so the best way to go about finding out if your local store is hiring is to contact them directly.  On our webpage, please click on the Store Locations tab.  Here, you can search for the store(s) that would be most convenient for you to work at.  Simply click on the location and it will bring up a pop-up with the store address, phone number, and hours of operation.  Please call and ask to speak to the Manager.  They can tell you if they are hiring, for what position(s) and set up a time for you to come in and apply/interview.  Good luck!

Since our Loyalty Program is week-by-week, there is no need to update your phone number.  Simply finish out the week on Sunday by redeeming any points you have earned during that week.  After you are done shopping, download the Family Thrift Center app from the Apple App Store or the Google Play Store and sign up with your new telephone number.  Once you finish, begin using your new number!

We use a company called Charity Clothing Pickup to handle all our donation requests.  If you would like to donate, please visit to see if they either pick up at your home or find a drop box convenient for you to drop off your donation.  By donating with Charity Clothing Pickup, you also support a wonderful local charity!

We are happy to help you!  Please send an email to and include your first and last name, loyalty phone number, and a copy of your receipt or the invoice number located on the top of your receipt.  We would be happy to credit you with one-time bonus points equal to what you earned on your purchase.
To get back on the text list is very easy:  Simply send the word START to 48194 and you will be automatically re-enrolled in our text notifications and promotions.